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Privacy Policy:


In accordance with the General Data Protection Regulation (GDPR), we have implemented a policy for the collection of customer email, the type of data stored and how we process the information.

We also include within this notice, the reasons for processing the data, the lawful basis that permits us to process it, how long we keep your data and the customer’s rights regarding their data.


Under GDPR, all personal data obtained and held by us must be processed according to a set of key principles.

In accordance with these principles, we will ensure that:

  • Data processing is fair, lawful and transparent
  • Data collected is relevant and limited to what is necessary for the purpose for which it is processed
  • Data is kept accurate and up-to-date; data that is found to be inaccurate will be rectified or erased
  • Data is not kept for longer than necessary
  • Data is processed in a manner that ensures appropriate security of personal information

We hold the following types of data:

Personal details such as name, address, phone numbers, email addresses and interest within our computer systems and we also hold a manual copy.


Customers will be asked if they wish to provide their name, email address and contact number for the sole purpose of sending related information such as quotations, sales and promotional materials.

Customers will be fully informed as to why information is being requested and will be assured that data will not be shared with any third party.

Customers can opt-out if they wish.


The law on data protection allows us to process data for certain reasons only.

Email marketing, and the contact of customers by email, fall within our legitimate interest.

However, we will only send direct marketing materials where consent has been provided.

Employees within our company who have responsibility for email marketing will have access to the data which is relevant to their function.

All employees with such responsibility have been trained in ensuring data is processed in line with GDPR.


We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction and abuse.

We have implemented procedures to guard against this.


We only keep the data for as long as we need it.


Customers have the following rights in relation to the personal data we hold on them:

  • The right to be informed about the data we hold and what we do with it
  • The right to access the data we hold on them
  • The right to correct any inaccuracies on the data we hold on them
  • The right to have data deleted. This is also known as ‘erasure’
  • The right to restrict the processing of the data
  • The right to object to the inclusion of any information
  • The right to ‘unsubscribe’ at anytime

Where you have provided consent to our use of your data, you also have the right to withdraw that consent at any time, by ‘unsubscribing.’

This means that we will stop processing your data.

It is imperative that consent is given by the customer for the collection and processing of any of their data.

In this regard, staff should:

  • Ensure that consent is received for all data collected
  • NOT force any customer to provide any information against their will
  • NOT use friends/ family data without their express consent

If a customer emails, telephones or speaks directly to you regarding a complaint about how their data has been used, please advise them to ‘unsubscribe’ and inform them all email marketing will cease.

If the complaint is of a more serious nature please direct them to Jack Semple in his role as a data protection officer.


Our Data Protection Officer is: Jack Semple – hr@jandkcoaches.com

Customers reviews

At Skelton Travel, we use J&K Coaches Ltd for the majority of our tours. From the booking process with the office staff to the coach drivers on the tours, it's always a great service. The coach drivers are all friendly and professional, and we know our clients are in capable hands with J&K drivers; whether it's a local run or a sports trip across the water, we couldn't recommend J&K Coaches highly enough.
Skelton Travel
The overwhelming consensus was that all your drivers, particularly Nigel, were fantastic throughout the whole week. The teams were very please with their movement schedules and asked to pass on their thanks and praise to your whole team in co-ordinating the travel from the teams landing to leaving.
Additional to the teams, we wanted to pass on our thanks as well, for allowing us to run such a successful tournament, especially when the final schedules were only finalised a little over a week before the first team landed.
Friendship Four
Belfast Giants
The night was really great as we already knew before hand. All locked in, we had to wait until the end as we were last on, anyway it was ok. Every performance was just fantastic, all voluntary, given for Muscular Dystrophy (NI). Hopefully their charity raised a lot of money. I know our choir raised the roof off Stormont. Alan our driver was superb, a really lovely, friendly man. Thank you one and all.
On behalf of the choir, to you all at J&K Coaches, a happy Christmas to you and yours.
Choir Leader

Contact Us


4 Coltrim Road

Moneymore, BT45 7QG

Contact Us

Phone : 028867 37776

Email : info@jandkcoaches.com

Our Hours

MON-FRI 09:00 – 17:00

SAT-SUN Closed